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ComServe Corporation is a complete billing solutions organization designed specifically for the paging and cellular industries. Through national agreements with US paging carriers, ComServe offers a unique opportunity to pass through aggressive airtime rate schedules to wireless resellers while performing state-of-the-art back office operations.
The ComServe National Billing and Support Program offers a complete turnkey program for retail operators in the paging industry. Retail agents can concentrate on SELLING, while ComServe handles all of the billing, programming, customer service, and pager repairs. By utilizing the ComServe Program, paging retailers can increase profit margins at the point-of-sale, and receive substantial monthly residual payments for airtime services without the billing, programming, and customer service post-sale worries.
Our professionally driven Call Center facility in Yorktown, Virginia provides complete back-office services for the reseller. The center is staffed and monitored by a team of highly skilled and trained customer service representatives from the wireless industry. The ComServe Call Center and Operations Team provide the following services to our paging retail operators:
- Billing and Collections Services (monthly/quarterly/semi-annually)
- 800 Number Customer Service
- Activations/Deactivations/Add-Ons
- Service Contract Enforcement
- Carrier Billing Reconciliation
- Monthly Activity Reports
- Repairs
As a paging reseller, you can take advantage of the ComServe National Billing and Support Program by employing your existing subscriber base, your account base going forward, or both. Pricing for ComServe services and your monthly residuals will vary depending on the size of your current base and your monthly activity.
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